Useful Information

 

CANCELLATION POLICY

Please note that 48 hours notice must be given prior to cancellation of any appointments. If the correct notice is not given or you do not show up for your appointment, 50% of your treatment cost will be charged and no future appointments will be made until payment has been made.

 

PATCH TESTS

For all new clients having eye treatments such as Eyelash Tints, Eyebrow Tints, LVL Lashes and HD Brows, Brow lamination we will require you to have a patch test at least 48hours prior to your 1st treatment.

Please note if you are an existing client and haven’t received any of the above treatments for over 6 months or your medical history has changed you will require a new patch test.

 

GIFT VOUCHERS

Please note that our gift vouchers have a 6month expiry date. You will find the expiry date on the voucher. We do encourage you to schedule your appointment in plenty of time before your expiry date. Failure to book in your gift voucher treatment within the 6 month expiry, will result in you losing your voucher or your voucher value being reduced to 50%. Should you have an issue and need to extend your voucher then please do get in touch with us in plenty of time prior to your expiry date.
Extensions may be given at the salon owners discretion. Gift vouchers can only be used against treatments.

 

PREGNANCY

Please let us know if you are expecting. Some treatments may not be suitable for you during pregnancy, however certain treatments may be tailored to your individual needs. If you have any concerns, please speak to us prior to your treatment and we will do our best to make you feel as safe and as comfortable as we can.